1. Introduction

This Refund Policy outlines the terms and conditions under which refunds may be issued by KHT Visa Services. By using our services, you agree to this policy.

2. Nature of Services

KHT Visa Services provides visa consultancy and application assistance services. Service fees charged are for professional consultation, documentation support, and application processing assistance, and do not guarantee visa approval.

3. Refund Eligibility

Refunds may be considered under the following conditions:

• The client cancels the service before any work or processing has begun
• Payment was made in error or duplicated
• KHT Visa Services is unable to provide the agreed service

Any approved refunds will be processed after evaluation and confirmation by our team.

4. Non-Refundable Conditions

Refunds will not be provided in the following cases:

• Once the visa application process has been initiated
• After documents have been reviewed, prepared, or submitted
• In case of visa rejection by any embassy, consulate, or immigration authority
• Delays caused by embassies, immigration authorities, or external factors
• Failure of the client to provide required documents or accurate information
• Change of mind after service initiation

5. Government & Third-Party Fees

• Embassy, consulate, and government fees are strictly non-refundable
• Fees paid to third-party service providers are also non-refundable unless stated otherwise by the respective provider

6. Partial Refunds

In certain cases, partial refunds may be granted at the sole discretion of KHT Visa Services, depending on the stage of service delivery and work already completed.

7. Refund Process

• Refund requests must be submitted in writing via email or official communication channels
• Requests must include relevant payment details and reason for refund
• All refund requests will be reviewed within a reasonable timeframe

8. Refund Timeline

• Approved refunds will be processed within 7–14 business days
• The time taken for funds to reflect in the client’s account depends on the payment method and financial institution

9. Mode of Refund

• Refunds will be processed through the original mode of payment wherever possible
• KHT Visa Services does not process cash refunds unless the original payment was made in cash

10. Policy Updates

KHT Visa Services reserves the right to modify or update this Refund Policy at any time without prior notice, in accordance with legal and operational requirements.

11. Contact Information

For refund-related inquiries, please contact us:

• Email: [Insert Email Address]
• Phone: [Insert Contact Number]
• Address: [Insert Office Address / City & Country]